Privacy & Cookie Policy Effective Date: 30 June 2026
1. Introduction SHEILDEVOX LTD is committed to protecting personal information and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
2. Company Information Registered Office: Spaces Acero, 1 Concourse Way, Sheffield S1 2BJ, United Kingdom. Email: info@sheildevox.com Website: www.sheildevox.com
3. Scope This policy applies to visitors, customers, suppliers and anyone interacting with the SHEILDEVOX website or services.
4. Information We Collect We may collect identity, contact, business, transaction and technical information required to provide products, demonstrations and support. Payment card details are processed by secure payment providers and are not stored by SHEILDEVOX LTD.
5. How We Use Information To process orders, provide support, arrange demonstrations, improve services, meet legal obligations, detect fraud and communicate with customers.
6. Legal Basis (UK GDPR) Processing is based on consent, contractual necessity, legal obligation and legitimate interests under UK GDPR.
7. Marketing emails are only sent where permitted by law or with consent. Users can unsubscribe at any time.
8. Sharing Information is shared only with trusted service providers such as couriers, payment processors, IT providers and regulators where required.
9. International Transfers Where international transfers occur, appropriate safeguards including approved contractual mechanisms are implemented.
10. Data Security SSL encryption, access controls, secure hosting, password protection and regular security reviews are used.
11. Data Retention Enquiries up to 24 months; financial records at least 6 years; marketing until consent withdrawn.
12. Your Rights You have rights of access, rectification, erasure, restriction, objection, portability and withdrawal of consent.
13. Complaints Please contact info@sheildevox.com first. You also have the right to complain to the UK Information Commissioner's Office (ICO).
14. Cookies & PECR We use essential, analytics, functional and optional marketing cookies. Non-essential cookies are only used with consent in accordance with PECR. Cookie preferences may be changed at any time.
15. Children's Privacy Our website is intended primarily for businesses and adults. We do not knowingly collect data from children under 13.
16. Intellectual Property SHEILDEVOX® and SafeWork Audiocom® are registered trade marks of SHEILDEVOX LTD.
17. Changes This policy may be updated periodically. The latest version will always appear on our website.
18. Contact SHEILDEVOX LTD Spaces Acero 1 Concourse Way Sheffield S1 2BJ